Privacy Policy

Last updated: 15 January 2026

Data Controller Information

This privacy policy explains how torminelax.top B.V. ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website torminelax.top or use our services. We are the data controller responsible for your personal data under the General Data Protection Regulation (GDPR).

Data Controller: torminelax.top B.V.
Registration Number: KvK58746913
Address: Beukenlaan 196, 1030 JA Amsterdam, Netherlands
Email: [email protected]

Data Collection

The data we collect includes personal information you provide directly to us and information we gather automatically when you use our website. We collect the following types of personal data:

  • Contact Information: Name, email address, phone number, company name, and postal address when you contact us or request information
  • Communication Data: Messages, enquiries, and correspondence you send to us through contact forms or email
  • Technical Data: IP address, browser type, operating system, referring website, pages visited, and time spent on our website
  • Usage Data: Information about how you interact with our website, including page views, clicks, and navigation patterns
  • Cookie Data: Information stored through cookies and similar tracking technologies as detailed in our cookie policy

How We Use Your Information

We use of your data is based on legitimate business interests and your consent where required. We use your personal information for the following purposes:

  • Service Provision: To respond to your enquiries, provide information about our services, and deliver requested content
  • Communication: To contact you regarding your requests, provide customer support, and send important updates about our services
  • Website Improvement: To analyse website usage, improve user experience, and optimise our content and functionality
  • Marketing: To send you relevant information about our services, with your consent, and to personalise your experience
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our terms of service
  • Business Operations: To manage our business relationships, maintain records, and conduct internal analysis

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

  • Consent: When you have given explicit consent for specific processing activities
  • Legitimate Interests: For business operations, website analytics, and service improvement
  • Contractual Necessity: To fulfil our obligations when providing services to you
  • Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and providing services
  • Legal Requirements: When required by law, court order, or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of business assets
  • Consent: With your explicit consent for specific sharing purposes

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including adequacy decisions, standard contractual clauses, or other approved mechanisms under GDPR.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations. Our retention periods are as follows:

  • Contact Enquiries: 3 years from last contact
  • Website Analytics: 26 months (Google Analytics default)
  • Marketing Data: Until consent is withdrawn or 3 years of inactivity
  • Legal Records: As required by applicable law

Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: Request copies of your personal data
  • Rectification: Request correction of inaccurate or incomplete data
  • Erasure: Request deletion of your personal data in certain circumstances
  • Restriction: Request limitation of processing in specific situations
  • Data Portability: Request transfer of your data in a structured format
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new "last updated" date. Your continued use of our website after any changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this privacy policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

Email: [email protected]
Phone: +31 202352618
Address: torminelax.top B.V., Beukenlaan 196, 1030 JA Amsterdam, Netherlands

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe we have processed your personal data in violation of GDPR. In the Netherlands, you can contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).